Tour - Terms and Conditions

Please read the terms and conditions below carefully. If you still can't find the answers you need then please email with your order number or email address used for sign up.

Purchases must be made by 5:00pm BST on Tuesday 18th June 2019 to be eligible for a passcode to access pre-sale tickets for select tour dates.

If you have already pre-ordered the album from the official store, you are automatically eligible for pre-sale access and do not need to repurchase.

Codes will be emailed from 9:00am BST on Tuesday 17th June. Please check your junk and clutter inboxes. It may take up to 4 hours for you to receive your passcode email.

The pre-sale, powered by Ticketmaster, will start at 10:00am BST on Wednesday 19th June 2019.

The passcode will give you access to pre-sale tickets on-sale. Receiving a pre-sale code doesn't guarantee tickets.

Eligible Date:





Mon, 11 Nov19

Newcastle, UK

O2 Academy

Tue, 12 Nov19

Glasgow, UK

O2 Academy

Thu, 14 Nov19

Manchester, UK

O2 Apollo

Sat , 16 Nov19

Leeds, UK

O2 Academy

Sun, 17 Nov19


O2 Academy

Mon, 18 Nov19



Wed, 14 Nov19


St David's Hall

Thu, 20 Nov19


O2 Guildhall 

Fri, 21 Nov19


Evertim Apollo

Only purchases made through the official store are eligible for pre-sale access.

Multiple sign up's and orders will receive only one passcode. We reserve the right to disqualify email addresses suspected of trying to obtain multiple codes for resale use.

Only a limited number of tickets are available. There is no guarantee that you’ll be able to buy tickets to a show by using your passcode.

Passcodes have no cash value and are non-transferable, case-sensitive, and good for one-time use only.

Tickets cannot be resold or transferred under any circumstances. If the event organisers reasonably believe this to be the case the barcode on the ticket will be voided, prohibiting entry to the concert.

You will be responsible for providing your own transport and accommodation.

Passcodes will be generated by Ticketmaster.

If you have any issues with using or receiving your code please email quoting your order number or the email address used for purchase/sign up and they will issue you a new one.

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